Customer Testimonials

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DealerRater Feb 16, 2025

I recently purchased a car, and Bruce was an amazing salesman who made the entire process smooth and enjoyable. He truly understood our needs and worked tirelessly to secure a deal that met all our requirements. Thanks to Bruce, we had a great car-buying experience, and we absolutely love our new Jeep!

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DealerRater Feb 15, 2025

The service department at Sunland Park has been great with my Jeep Gladiator. I highly recommend

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DealerRater Feb 14, 2025

3rd vehicle purchased at Sunland Dodge within last few years! They are always professional, courteous, and always give me a great deal! '19 & '23 Dodge Challengers and '24 Toyota Tacoma vehicles bought!

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DealerRater Feb 11, 2025

I'm in the process of purchasing a pickup truck from Sunland Park Dodge. I was welcomed to the dealership by Gerardo Garza who is laser focused on customer service and is impeccable on response time and punctuality! Gerardo made the purchase process a pleasurable experience and a smooth transition from buying to the introduction of Cody Audette in finance. Extreme professionals and very customer centric!

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DealerRater Feb 10, 2025

Excellent service, very friendly and professional staff, excellent facilities. They answered all my questions professionally. Highly recommended.

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DealerRater Jan 31, 2025

Nestor was a great salesman. Jerry in finance is absolutely outstanding. Israel in the service dept provided amazing service

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DealerRater Jan 25, 2025

Very professional very clean and very helpful. Customer service was amazing and very little wait time

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DealerRater Jan 24, 2025

Made an appt at the wrong place & were still willing to get me in. Very helpful.

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DealerRater Jan 24, 2025

Very good great service with Mr. Gerardo Garza and very helpful on finding customers preferences or goods.

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DealerRater Jan 19, 2025

Awesome and super friendly service!! The staff were super helpful and went above and beyond.

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DealerRater Jan 9, 2025

Service representatives were thorough, explain everything in depth. Actual service was timely and satisfactory . Great customer service

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DealerRater Jan 5, 2025

I was given wonderful attention. I'm very pleased with the service Miss Martha provided .

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DealerRater Dec 31, 2024

Excellent service. Work always completed timely. Follow up and communication good. Joe service manager polite and caring. Definitely recommend.

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DealerRater Dec 25, 2024

It was an excelent service from sam macias and the rest of the team. there where very kind And help full

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DealerRater Dec 20, 2024

Great customer service by Jesus, front desk representative and driver, kept me informed at all times. Comparing with previous experience there, this time was excellent. Thank you

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DealerRater Dec 19, 2024

Todo bien nos atendieron las personas muy bien y todo estubo bien con todo el personal

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DealerRater Dec 12, 2024

The staff was friendly and helpful in welcoming me and my father. Especially Martha by helping me answering all my questions and getting me to my new vehicle.

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DealerRater Dec 6, 2024

They treat people nice service is done good and quick I left from there happy

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DealerRater Nov 16, 2024

Amazing customer service. this is our 2nd car we purchased. Bill is the best sales man. We will be going back in 2025.

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DealerRater Nov 14, 2024

Quick appointment, review of requested services, call to inform on other items of importance and quick turnaround.

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DealerRater Nov 7, 2024

Went in just to look. Gerardo Garza made me comfortable not pressured into buying. After talking for a while. Made an offer and left with a new jeep wrangler.

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DealerRater Nov 6, 2024

Wonderful experience! Bryanna my service advisor was very professional and courteous. I would definitely recommend this dealership.

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DealerRater Nov 2, 2024

I have purchased 4 vehicles from Sunland Park CDJR. I have always been treated wonderfully by sales and their service center. Ask for Matthew if you are looking for a new vehicle!

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DealerRater Oct 26, 2024

Bought a Wrangler on Carvana. Took it in for a free inspection, and to address an open recall. Great service.

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DealerRater Oct 24, 2024

I recently purchased a new vehicle from Sunland Park Dodge, and I couldn't be happier with my experience! From the moment I walked in, the staff was friendly, knowledgeable, and genuinely interested in helping me find the perfect car. They took the time to understand my needs and guided me through the entire buying process without any pressure. The selection of vehicles was impressive, and I felt I had plenty of options to choose from. They offered competitive pricing and transparent information, which made the decision-making process much easier. I highly recommend it to anyone looking to buy a ...

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DealerRater Oct 23, 2024

Elizabeth is a great Assistant with Sunland park Chrysler Dodge very attentive she's #1 in my book

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DealerRater Oct 23, 2024

Matthew was a wonderful salesman. He actually cared about my needs for a vehicle, and when I had an issue, he got my car seen by a mechanic right away. They even detailed my car once it was looked at. I appreciate how above and beyond they went to make sure I got a car I was happy with and helped me after. Thank you! I love my explorer 🙂

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DealerRater Oct 21, 2024

Mr Cvik was very helpful and professional Very knowledgeable and appreciate his assistance to us

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DealerRater Oct 19, 2024

Service advisor was very professional and knowledgeable about the car care issues and very helpful in order to make the right decisions

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DealerRater Oct 18, 2024

Great service very professional staff and one heck of a great salesman a ten for sure

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DealerRater Oct 18, 2024

This service experience was very good. I am an out of town customer, the service representatives were very helpful and ensured repair was completed by the end of the day. Minor negative comment is the paper floor mat and plastic bag seat protector were not removed after servicing was complete.

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DealerRater Oct 17, 2024

Took care of our vehicle maintenance needs and ordered part we need that is still under warranty! Super professional and riendly staff!

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DealerRater Oct 17, 2024

Excellent customer service and good follow up. John was a very nice an friendly service advisor. Looking forward to our next service

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DealerRater Oct 17, 2024

Great service during sale of my Dodge Challengers, and after the sale. Bryanna Garcia was exceptional when I took my car for routine maintenance on Saturday, October 12, 2024. She kept me informed thru the diagnosis of my car, until it was ready for pickup. She was courteous and knowledgeable and was easy to work with throughout the process. The Service Dept always treats me well! Thanks SPDCJ!!

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DealerRater Oct 17, 2024

They always treat me well. I have purchased two Dodge Challengers here within the last 5 years. Great customer service during and after the sale! I service my vehicle here as well. They are always courteous and have car ready when promised! I live in Las Cruces, NM, but choose to do business here in El Paso!

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DealerRater Oct 15, 2024

They are really nice and customer service was excellent. They explain everything that it did to my vehicle

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DealerRater Oct 15, 2024

Went in for a factory recall on my 2023 ram truck. They got me in quick did the work and I was back on the road. Didn't take long at all.

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DealerRater Oct 14, 2024

Is the second car I bought here and like always great service and great customer service.

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DealerRater Oct 14, 2024

Great service on my 2023 jeep grand Cherokee for routine maintenance and competitive pricing. Will return

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DealerRater Oct 14, 2024

Thank you to Matt for helping us throughout the whole process. The dealership was extremely helpful and kind to me and my family. They offered popcorn and beverages to make the process as comfortable as possible for my wife and kids. Thank you for helping me and my family find the perfect truck for us.

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DealerRater Oct 12, 2024

The service department provides amazing help and attention to detail. Staff is friendly and answers all questions and concerns promptly.

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DealerRater Oct 12, 2024

Great communication with my service rep, Elizabeth. She kept me up to date, from the initial estimate, to parts shipping times, to repair completion. I’d recommend Sunland Park Dodge to anyone looking for service on their Dodge, Ram, Jeep, Chrysler, or Fiat.

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DealerRater Oct 12, 2024

Bill greeted me as soon as I got out of my vehicle. He was able to quickly find the Fors F-150 I was looking for answered the questions I had regarding all the gadgets and even showed me some I did not know the vehicle had. We took it for a test drive was patient while I went to get my trade in vehicle, unfortunately we were to far off on the trade in but was able to work out a price we could both agree on. Bill introduced me to Gerardo the manager who helped make the deal go ...

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DealerRater Oct 12, 2024

John Cvik in Service provided us with exceptional service! Highly recommended for all of our service needs!

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DealerRater Oct 11, 2024

Tienen el mejor servicio personal y muy profecionales. Yo los recomiendo , quiero agradeser la ayuda que me dio Jonh civik exelente atencion.

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DealerRater Oct 8, 2024

A painless process of purchasing the vehicle. Deaership worked to get me a good price and the lowest interest rate. Had a mix-up with additional keys, but guys went out of their way to rectify situation.

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DealerRater Oct 8, 2024

The service department is wonderful! Elizabeth fully explained my estimate and answered all of my questions.

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DealerRater Oct 7, 2024

Sunland Park Chrysler Dodge Jeep Ram Fiat facility is very clean but some of the workers there I do not want to service my vehicle any more. I was there to buy 4 tires for my ram 1500. If I had known it was going to cost me three trips to the dealership for 4 tires I would had gone to discount tires. Usually, I do not have a problem with any employees there but this guy name Jesus Martinez, I don't want him as service advisor helping me anymore. Although, I finally got my tires but there were changes in the ...

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DealerRater Oct 7, 2024

Very helpful. They don’t make you feel pressured. They’re also very understanding to your situation. Very seamless buying experience

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DealerRater Oct 7, 2024

Everyone is exceptionally nice and willing to work with the customer. Parts department counter person s are outstanding!! Service manager and service advisor outstanding!

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DealerRater Oct 7, 2024

My salesman was the best I had been looking for a car for weeks and he was transparent and very attentive.

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DealerRater Oct 6, 2024

We are so lucky to have Elizabeth help us. She is an incredible service advisor. Super friendly, knowledgeable and courteous. Our Jeep (Barbie) is happy after her oil change. We were very satisfied.

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DealerRater Oct 3, 2024

Sales person was straight and sincere. Sales manager understood what I wanted in the deal

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DealerRater Oct 3, 2024

We got quick responses. The sales person we worked with was very detailed and straight forward. Rose made the process of buying our car easy and smooth.

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DealerRater Oct 3, 2024

I had a Great deal on a ram 1500, excellent customer service, I highly recommend it,

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DealerRater Oct 3, 2024

Your Dealership has always done a good job, and still maintains great professionalism. Thank You For taking care of me and my vehicle!

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DealerRater Oct 3, 2024

I had an amazing experience at Sunland Park Chrysler etc. Gerry, Rose and Cody were very professional and well spoken. All were amazing and helped make the purchasing experience smooth. I would highly recommend this dealership as well as the people who helped me.

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DealerRater Oct 2, 2024

Great service! Jesus got me in and out in good time. John Cvik also made sure I was good!!!

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DealerRater Sep 30, 2024

Fast vehicle service. Great communication. Shuttle service available. Helpful with upcoming maintenance needed on your vehicle

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DealerRater Sep 30, 2024

Great serservice!! Professional always and helpful with my car. Service advisor was amazing and took care of everything

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DealerRater Sep 28, 2024

Great service and an attentive service advisor. Will be making sure I personally ask for him.

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DealerRater Sep 28, 2024

Im still salty about the $250 disagreement when i bought my truck. Maintenance people have been a joy to work with

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DealerRater Sep 27, 2024

It was very nice to have Elizabeth take care of us in a friendly, professional, and efficient manner! What a welcome to see her at Sunland Park. We used to asked for her specifically when we had our Jeep serviced on Montana, but since we moved to the westside, it was a bonus to see her at the Sunland Park dealership!

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DealerRater Sep 27, 2024

I arrived and my sales person was waiting for me. Everything went smooth, I recommend vehicle shopping at Sunland Park Chrysler Dodge Jeep.

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DealerRater Sep 27, 2024

Robert Hernandez was great to work with, no pressure, didn’t create a sense of urgency to get to the dealership & communication was spot on!

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DealerRater Sep 27, 2024

The service department was friendly and fast. I was able to service truck without an appointment.

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DealerRater Sep 27, 2024

Fast courteous service. Work preformed as requested. Vehicle finished when promised. Jesus excellent in following up.

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DealerRater Sep 26, 2024

The service is great, they are fast and responsive; I enjoy bringing my vehicle to Sundland Park Jeep

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DealerRater Sep 26, 2024

Donald is profesional and answered all my questions. My advisor Donald gave me the option of getting a ride from their courtesy bus to get home and pick me up to bring me back to the dealership when my vehicle was ready. Great service.

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DealerRater Sep 24, 2024

Took my truck in for an oil change and was helped by Donald who did great and was very attentive. They were also able to take care of a recent recall and Donald kept me updated with minimal wait time.

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DealerRater Sep 24, 2024

The advisor was very helpful and excelled in checking my vehicle to make sure all services needed were provided.

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DealerRater Sep 24, 2024

Swift and friendly service. I felt very welcomed. The entire trade in and finance process took less than 2 hours.

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DealerRater Sep 16, 2024

My service advisor was great, she was very friendly and kept me updated via text (which I preferred due to being at work). Within 24 hours of a walk in drop off, they had the coolant problem with my Ram diagnosed and an estimate ready. Of course, I probably paid a bit more than if I had taken it to a non-dealer mechanic, but it was worth the price just to have it fixed so quickly. I am absolutely happy with the service and quality of work, and am relieved to have had a good dealer experience.

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DealerRater Sep 15, 2024

Have taken my vehicles to viva dodge. All I received from them was excuses and having my time being wasted their service is a joke. I decided to drive to sunland park dodge and instead and have nothing but great things to say about them and their work ethic. John Civik and the other service advisors were very attentive at letting me know the status of my vehicle in every step. Would highly recommend Sunland park dodge for service or purchase of any vehicle.

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DealerRater Sep 2, 2024

Great service follow up to warranty equipment, order arrived in less than 4 days..! Jesus Martinez was a helpful customer service.

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DealerRater Aug 29, 2024

No appointment needed for checking out window washer system. Found problem, fixed it fast. Under warranty! Service writer was very nice and helpful. Was greeted by employee when I drove up. Very nice and stress free experience.

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DealerRater Aug 28, 2024

The personnel is very gentle and professional, specially Gerardo was pf great help during the selection process.

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DealerRater Aug 28, 2024

Advisor was friendly, polite, informative and efficient. The Oil change took longer than expected though.

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DealerRater Aug 20, 2024

Brianna was very helpful in the process of keeping me updated and providing sufficient information.

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DealerRater Aug 19, 2024

Great customer service. Sales representative was very helpful in getting me the right vehicle and right price.

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DealerRater Aug 18, 2024

Great service advisor in Donald, very knowledgeable, kept me informed during process, nice personality, I will always buys my cars from Jerry Gandarilla, this is my third purchase, always get great deals

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DealerRater Aug 17, 2024

Good customer service, I never thought I would get a new Durango with my credit but this dealership really care about the customer

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DealerRater Aug 12, 2024

People were great and helpful.. they worked fast to make sure I had a jeep within 3 hrs of me stepping in there

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DealerRater Aug 7, 2024

Rene is an excellent sales associate. Within one week, we purchased a used and a new car. We appreciate his attentiveness and desire to help us get what we wanted.

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DealerRater Jul 27, 2024

Excellent service department. Work was done efficiently and in the time that was promised. All my questions were answered.

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DealerRater Jul 23, 2024

You are doing a great job keep up the good work thanks for for the service 👍

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DealerRater Jul 19, 2024

Priscila Mora was very kind with me, she explain me everything and also Nestor did and excellent job.

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DealerRater Jun 21, 2024

Excellent sales team, made sure the customer was well taken care of. Thank you so much for ensuring everything was done.

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DealerRater May 25, 2024

Thank you Gerardo Garza for your help. Very attentive. Good communication and made the process quick

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DealerRater May 21, 2024

Our sales Consultant Tony Armendariz was outstanding! He was very thorough when explaining the electronics of the tuck. He took his time and made sure we understood the process. Totally satisfied with the entire purchasing experience. Would highly recommend Sunland Park dealership to my friends!

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DealerRater Mar 30, 2024

I had an awesome experience at the dealership. My salesman matt what awesome and able to answer all of my questions. This was definitely one of my best and smoothest experiences purchasing a vehicle ever.

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DealerRater Mar 7, 2024

Satisfied with the service even though our side runners were not installed the day it was scheduled.

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DealerRater Feb 26, 2024

We was very pleased the service that we receive on vehicle. Evening was done with great time.

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DealerRater Feb 21, 2024

Was having problems with my truck so took it in and spoke to David. Now we got someone that takes care of costumers He let me know where my truck was and how long it would take. Called when it was done. Very happy now.

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DealerRater Feb 21, 2024

Bill was very helpful in the purchase of my new Jeep Wrangler. Very good salesman. I would recommend Bill to my friends and family.

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DealerRater Feb 17, 2024

Everyone is very kind and attractive ti the people and help you I recommend to buy a car

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DealerRater Feb 13, 2024

My whole buyer experience was Exceptional. Everyone was courteous and very professional. I will definitely return to buy my next car at Sunland Park

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