Customer Testimonials
The service has been great. They do what they say. Communication has improved significantly. Thanks to all and to Ralph who always takes good care of all the details.
Very friendly and helpful staff. Had a great experience with reading in my vehicle for a new one.
Non-pressure, very friendly, knowledgeable, and helpful. We had a very pleasant And easy buying experience.
Great experience, great deal , easy trade in process. Talk to adam if u go there.
If you want an excellent service This company provides you with great experience The personal is friendly and acknowledge
Friendly staff! Very helpful throughout the entire process! Would recommend to others. Excellent customer service.
Everyone I spoke with was extremely welcoming and answered all of my questions thoroughly. I highly recommend this dealership.
Miguel was so helpful. Made the process very easy. Also they gave me a really good deal
Everything all good. Sales, part, service all good. All 3 areas work diligently to meet my needs.
Even thought inventory was low my sales rep. Kept me informed and showed he cared. Thank you Silva
Sales staff is very helpful and courteous. Finance department worked to make the deal happen.
Great service from the minute I got there till the minute they called me to let me know it was ready!
Receptionist greeted and was courteous. Called for my sales rep right away. Very well organized.
Quick service. Friendly staff. Staff knowledgeable about their vehicles. Took their time to show what they had on their lot.
Randy was very very helpful in getting me the car of my dreams ! Amazing and friendly staff ! 10/10 would recommend!
Bill Hawkins did an amazing job!! The best experience I have ever had with a sales rep. He didn't push me into looking at this or that because it "what I really need". He was very patient and let me look at what I wanted. His time and attention to his customers is way above the normal person and answered anything and everything I had questions about.
great service, great attention to detail, fast service, great attitude, definitely recommended to everyone, great location
They have always taken great steps to get us into a c car even with no down payment.
My son and I purchased a car from your dealership and received excellent service from Mr Ochoa
My salesman was excellent as always. Bill Hawkings is the best. The dealership didn’t have much of a selection, but bill was able to find me a truck I am satisfied with.
This is our third vehicle we have bought from Sunland Park CDJR. We came back every time because we are treated like family.
Great experience! Bill Hawkins was a great person who helped me get my dream car!
Lalo was fantastic mad the whole experience fast and easy. will defiantly be going through you guys for any future vehicle purchases
The service was excellent. Staff was great. Moved here from Chicago and needed a Jeep service dealer and was glad that I live close to Sunland Park dealership. I've been going there for a while and found all of the staff courteous.
the best Ram dealership in el paso, I'll recommend to everyone that dealership, and especially the salesperson they're great
Mr Javier Ochoa answered all of my questions and provided great customer service. Thank you!
I could not be more satisfied! Bill Hawkins took exceptional care of us. Great one on one service.
I had a great experience with Sunland Park Dealership. Bill was an excellent salesman. He will be recommended by me for all of my friends to go too for new trucks and cars. Bill thank you for the hard work that you put in to help me out in getting my new 2021 Dodge Ram 1500 LoneStar 5.7 HEMI.
Service writer Earnesto was great! You need more oil change mechanic though as I had to wait 5 hours.
Ralph is a great manager. Exceeded my expectations. I highly recommend this dealership. Great customer service.
Pleased with response from service department. In and out once the part came in. Pleasant and knowledgeable.
Awesome service and customer service always get treated nice and they take care of me in all departments
Great customer service!! I was really impressed with the knowledge and how professional your staff is!! I felt like I’ve known them for years. It feels good when they listen and give you an honest answer.
Service was fast. Friendly staff and excellent service. Service manager was very helpful in answering questions.
Ernie was attentive and professional. I was very satisfied with my visit to this Chrysler location.
Service was very good, people were very friendly and attentive the only thing I missed speaking with the other cleaning staff looks like you have new staff
One of the best shopping and service deals I got. Sales and Service. We will buy gain if necessary. We did want home delivery. We picked up the 2022 Ram at the dealership.
Excellent service and assistance with all my concerns about my car needs. Was finished at the time promised.
Good place good service !!! Just need maybe more personal for make fast service!!! Thanks. ! ! ! Nice work
I'm very please with the attention that I got from Fernando the sales person that help me trough the whole process. Thank you Mr. Fernando God bless you you made very easy for me
Exelent service Staff were really helpful and professional They worked with our needs and considered our credit.
Extremely professional and helpful. Lalo Rivera is an excellent salesperson. I would definitely go back.
Diligent, knowledgeable, and quick service. Kept me updated on the problem and time it would take to fix my vehicle.
Ralph and his crew went the extra mile. They took care of my truck and provided me with a rental while parts and repairsbwere pending.
Ernie kept me up to date on the progress of my vehicle and items found during the inspection that also needed replacement. I appreciated the time and attention that Ernie gave throughout the process. Great service advisor!
He did everything good and was very nice. i live the car very happy with purchase
I had a good experience good customer service help me trade in my old vehicle for a new one. The sales man Sergio was very nice polite and friendly very good customer service I would really recto family and friends.
Great customer service with professional treatment. All our questions were answered along our buying process.
We have been trading with Sunland Park, Bill Hawkins if very helpful in getting things done and in a short period of time.
Always friendly service staff and outstanding customer service. Had our car ready when they said
Mike Alvarez, service associate was excellent. He was in constant contact keeping us apprised of the status on the repair of our vehicle which I appreciated.
Had a Great service visit on my 2020 Ram and 2021 jeep Compass. Looking forward to our next one with Mike
Service was great, I received texts along the process so that was very helpful and helped me planned
JR helped out a ton with basic maintenance appointment and helped with identifying another issue. Dealership was clean and everyone was friendly. I will be back again.
Very professional and friendly. Very knowledgeable and helpful with everything a customer needs and is asking for. The dealership was extremely clean and inviting. Highly recommended
The service department was exceptional! J.R helped us with a 4x4 service for my truck and communication was excellent. I will is use the service department again. Thanks J.R
JR in service was a great service advisor. He took the time to explain the work needed and arranged for a shuttle back to my home.
Took in my 2021 Gladiator for a battery problem. Mike was extremely helpful and got to the root of the problem and covered under warranty.
Bill, Isaac, and the staff at Sunland Park Jeep really made my experience smooth and stress-free! I am now a proud Jeep owner! Thanks!
Nestor was great we had some some concerns with the deal until we got the finance officer involved. After making the deal we had to wait 2 hours for the truck to be washed and filled up.
The dealership is 25 miles away and furthest of all the jeep dealers. I paid for a tow to this dealership because I know they'll do a better job on my vehicle.
Very good communication throughout appointment starting with Luis up front. Ralph G. Was very helpful. Got a oil change and tires rotated.
It was a very good experience our seller help me With everything in two days , the approval was fast and satisfactory I didn’t have to spend to much time
Excellent service. Attentive personnel. Made us feel welcomed. Would recommend this dealer.
Did exactly as asked and helped knock two birds out with one stone.
Bill, Mike, Ivan and Jerry were awesome! Great customer service! Thank you so much guys!
The dealership is always responsive to my needs. Ralph is always happy to help. I brought my Jeep in for its 10,000 mile check up
The services were on time and as proposed. We received a call when the auto was ready
Sales person Miguel Silva was wonderful to deal with. I usually hate dealerships and the whole process but this was truly the easiest car purchase I've ever made. He was always very responsive to my calls and txts and not even once did I feel like I was being forced into buying anything. Kuddos to the Sundland Park Jeep team and particularly Miguel for a wonderful and painless purchase experience.
Service department very courteous. Salesperson very courteous and not too pushy. May go back to buy another car.
I have enjoyed working with JR at the service area. He is professional, and provides full guidance on what’s best for us as customers. I truly appreciate his help and that of the service department. They truly go above and beyond to help!
I had a 730 appointment for routine service. Overall good job. Service advisor was professional and friendly. Service took over 2 hours for an early morning maintenance that seemed to take awhile but otherwise Excellent. I'll go again
I would like to thank Sunland park Dodge for the amazing & friendly service! Nestor Tejera was also a really good sales man help me out a lot and answered all my questions .
I got an appt. for an oil change easily. I arrived at the dealer and was taken in right away. My service was done before it was promised and it was done to my satisfaction.
Ernie was really helpful and told me everything that was going on with my jeeps check engine light. Fortunately it didn't need anything repaired and it was good to go. My only reccomendation is when customers have their cars in for several days that you please update us on a daily basis. I shouldnt have had to call every two days to understand why I havent been called to get it back yet and what was going on.
sales person was friendly and attentive. We are happy with sales person and we bought a truck
Very helpful people, they definitely took care of me and help me through the process of buying my first car. Thank you so much to Gerardo!
The dealership is cleaned and the salesperson & finance personnel made me feel at home.
Outstanding salesman-finance person-very attentive to our needs-ELI the sales person was very instrumental in my decision to purchase of 2021 DODGE LARAMIE-had brief communication on phone-helped us with all ?'s and a done DEAL in couple of hours-The management there has a very knowledgeable-helpful-friendly SALESMAN-very enjoyable experience with SUNLSND PARK CHRYSLER DODGE JEEP RAM-Respectfully-Mr.& Mrs. Jose A. Ray, Jr.
Very nice personele working there, very attentive to costumes and family
No ☕ coffee while waiting, no snacks. Need to learn from Rudolph dealerships. Drove from Georgia and wind shield full of bugs, etc. No one had the courtesy to clean windshield! Just NO GOOD!
Excellent service. I would highly recommend the service department to anyone. Very friendly staff that went out of the way to make me feel comfortable.
Bruce is the best. He stayed with me and explain all the difficult things I needed to learn about the truck. He was very kind!
Great Sales Experience. Gerardo Garza is a pro. I see the inventory starting to grow, so there are a lot more options than a few weeks ago
In my honest opinion this dealership is very organized, friendly and always deliver what they promise. Nothing but good things can be said about them.
The folks over at Sunland Park Dodge treat you as if you’re family! Whenever the opportunity arises, I strongly recommend Team Sunland Park Dodge to all my friends and family
Great service and great advisor Mr. JR. I would recommend JR to all my friends and family. I will bring my mercedes too here since mercedes dealer does not see cars 10 years old and older.
I had the best and easiest experience while purchasing my Jeep Gladiator. Rose was the best and deserves a raise I recommend her to everyone.
JR was awesome, he was prompt and kept me informed on the repairs, with out asking he assured me that everything was covered under the warranty and even got the next service completed while he had the jeep. Thanks
I was so surprised my vehicle was ready in 2 hours I guess it depends why you take it in to the dealership to get fixed
My wife's Cherokee needed repair on the door lock and recall updates. JR Melero made the experience quick and easy as any service advisor could. The work, service and price is beyond compare and the biggest reason we buy and have our repairs performed by the Sunland Park CDJR Service Department. We drive past to other Jeep service department and have never been disappointed for making the drive.
Despite any shortages, this dealership had enough inventory for me to choose the perfect car. The salesman was very friendly and helpful, and wasn’t pushy…he gave the opportunity to shop around and was able to answer any questions that came up.
My wife and I plus my daughter had very good service. Isaac our sales man was excellent. Vehicle was ready and our salesman was great.
Good service. Did wait a bit to be greeted, but when the advisor came out he was excellent. Vehicle was ready quickly and professionally. Will come back again
Great customer service from the maintenance department. They Keep you up dated on progress related to maintenance via text and phone. Department also gives you advice on upcoming maintenance.
Bill Williams went above and beyond to ensure I had a great car buying experience. I would recommend this dealer without hesitation. I am very happy with my purchase.
Very nice building and Miguel was good salesman. Not pushy but helpful. I don’t like mushy salesman because they can cause you to buy the wrong vehicle.
Bill [email protected] Park Dodge helped me pick my new Jeep! He did an excellent job helping me through phone since it’s a far drive from where I live. I was able to get everything done through phone and all I had to do is go and sign and pick up my Jeep.
Great people with good service. Found the Jeep I wanted within my budget and helped me make a good choice. Jeep had some minor damage that they took care of. Door looks like it never had a ding and new mirror is working perfectly.
Our sales guy Mr.Bill Hawkins, was great! He made the process easy and comfortable. Friendly service from everyone there at the dealership and we LOVE our new 2019 Ram 1500 pick up!
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