Benefits of Servicing your Vehicle at a Dealership
You could choose to take your Chrysler, Dodge, Jeep, or RAM to an independently owned shop, but a dealership like Sunland Park CDJR offers so many advantages you won’t get anywhere else.
State-of-the-Art Facilities
The biggest difference between a dealership and even the largest franchise or privately owned shop lies with the service center. While most independent repair shops can only handle a few vehicles at a time, a dealership service center offers plenty of service bays for a wide variety of services, from regularly scheduled oil changes to major repairs. Sunland Park CDJR even offers an Express Lane dedicated to fast oil changes and other routine maintenance, making it easier to get in and out quicker.
In addition to having bigger facilities, dealership service centers are also better equipped to get your vehicle back on the road sooner. Dealership technicians have access to a wide variety of tools and equipment, including specialized diagnostic equipment, comprehensive vehicle databases and online service manuals. Many independent repair shops don’t have access to this type of state-of-the-art equipment.
Authentic OEM Parts
One way that many independent repair shops keep their costs low is by using aftermarket parts in lieu of the original equipment or OE parts used by the manufacturer. Although most aftermarket parts meet or even exceed OE standards, you’re still taking a gamble on the overall quality and longevity of your repair.
In contrast, dealerships use only OE parts for their repairs. Sticking to OE parts not only ensures that every repair remains consistent and up to factory standards, but those repairs will also last much longer. OE parts also ensure your vehicle’s factory warranty isn’t voided due to using unapproved parts.
Dependable Warranty Work
When your vehicle needs repairs normally covered under a manufacturer’s warranty, you’re better off letting the dealership handle the work. You’ll rest easier knowing the dealership will honor your warranty repair as long as the vehicle is still within its coverage period. You won’t pay out-of-pocket for warranty-related parts and labor, plus you’ll get quality work that meets or exceeds manufacturer standards. Best of all, you won’t have to worry about having your warranty coverage voided due to an improper repair or by having your vehicle repaired by a non-authorized service center.
Deep Vehicle Knowledge
Most independent repair shops know their way around vehicles, but only a dealership knows your specific make and model inside and out. Whereas a typical franchise or privately owned shop repairs a broad range of vehicles, authorized dealers service the vehicles they sell. Dealership technicians undergo rigorous and continuous factory training on each vehicle model offered, giving them extensive knowledge that goes above and beyond what you’ll find with even the best independent mechanics.
This specialized training makes it easier to quickly diagnose issues and perform the necessary repairs sooner and with unmatched quality. It also gives technicians a leg up when it comes to manufacturer recalls and special bulletins. Dealership technicians will have first-hand knowledge of any prevalent issues affecting your vehicle, whereas an independent mechanic may not be aware of those issues until much later.
With such extensive knowledge and training, it’s safe to say that our technicians know your vehicle like the back of your hand. Having your vehicle maintained at the dealership also lets technicians build up a service history. Complete service records give technicians an accurate picture of your vehicle’s condition, as well as an easier way of performing preventive maintenance.
Valued Customer Experience
Every dealership strives to build closer relationships with its customers, so it’s no surprise to see their technicians work hard to exceed expectations. As a result, you’ll find a friendly, knowledgeable staff dedicated towards delivering 100-percent customer satisfaction.
Dealerships also strive to make the service center experience as convenient as possible. Many dealerships offer service on Saturdays as well as “early bird” hours, making it easier to fit your vehicle’s maintenance in your busy schedule. You’ll also find spacious lobbies stocked with plenty of delicious snacks and drinks, along with free Wi-Fi access for staying connected while you wait. If you have a busy day ahead of you and can’t wait, you can take the dealership’s shuttle service back to your home office. Most dealerships also offer rentals so you won’t miss a beat while your vehicle undergoes repairs.